Warranty

We offer a full 3 or 6 month warranty from the date of purchase with all of our cricket bats purchased direct from Bradbury Cricket (Aust) Pty  Ltd. This warranty covers all repairs required that are caused as a result of fair and reasonable use of the cricket bat when it is used for training and match-play in the sport of cricket.  Fair wear and tear is considered a level of use that one match play and two training sessions per week would endure upon any Bradbury Cricket equipment.  Excessive use through training will be considered in assessing fair wear and tear. Conditions that are reasonable include dry wickets and surroundings and good quality (Cricket Australia approved) cricket balls.

Bradbury Cricket (Aust) Pty Ltd will repair free of charge, damage occurred in the first 6 months of use, any repairs beyond this period will incur a charge.

Bradbury Cricket (Aust) Pty Ltd do not recommend using their bats in T20 winter competitions.

If the cricket bat purchased from Bradbury is deemed unable to be repaired within this 6 month period and the damage is due to materials and craftmanship, not unreasonable use, then a free replacement may be offered. Bradbury Cricket (Aust) Pty  Ltd reserve the right to renege on this warranty if they believe that the bat has been used in ways not deemed reasonable. Bradbury Cricket (Aust) Pty  Ltd also reserve the right to renege on this warranty if labels were removed or chosen not to be applied. No cash refunds will be offered and the postage costs relating to the returning of bats will be borne by the customer.

Protective equipment and accessories will receive a 3 month protection against workmanship and materials only.  Fair wear and tear is considered a level of use that one match play and two training sessions per week would endure upon any Bradbury Cricket equipment.  Damaged caused by sharp objects in kit bags (shoe spikes) or surrounds will not receive warranty consideration.

Fair Wear and tear is not a claim under warranty on any products sold by Bradbury Cricket (Aust) Pty  Ltd.  Bradbury Cricket (Aust) Pty  Ltd reserve the right to assess what is considered fair wear and tear.

Prompt Service/Shipping

Stock orders are usually shipped within a few days. Bespoke service may require 21 days to complete before shipping.  Shipping is by Australia Post or Economy Courier.  Freight within Australia is trackable.  If express courier is required a quote must be requested prior to shipping.

If insurance is required an additional charge may be quoted on request.

Privacy Policy

Bradbury Cricket (Aust) Pty  Ltd operates www.bradburycricket.com. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email and phone number.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we could use to email you latest news or offers on products.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 31/12/2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the
Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at bats@bradburycricket.com.

Currency

Bradbury Cricket is an Australian owned and operated company and as such all prices shown are in Australian Dollars (AUD).

Import Tax & Duties

Additional charges by customs must be borne by  the receiver of the goods; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. If you are unsure of these, you should contact your local customs office for further information. Customs forms for all international packages list the value of your order’s contents.

Liability

Due to the nature of the sport, some reasonably foreseeable impacts may exceed the limitations of our products. Bradbury Cricket (Aust) Pty  Ltd accepts no responsibility whatsoever, for any injuries sustained or damages caused to property by the use of our products whether they be damaged or otherwise.  If you have any questions regarding any of our policies, please email.